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Locate the 32 bit version of the file MAPI32.dll on your computer and enter the complete path name in each DLLPath key (replacing "something\something\." with the correct path on your computer): Right-click again and create a key called DLLPathEx. Next, right-click on Outlook64Bridge and create a key under it called DLLPath. Right-click on Mail again and create a new key called Outlook64Bridge Right click on the Mail key and Export a copy for backup. (You'll probably need to ok a security dialog.) In the Start menu's Search field, type regedit then press Enter.

Our recommendation is to use 32-bit Office. If you have problems with Outlook, you need to remove these keys before troubleshooting. If you choose to use the following registry hack, you do so at your own risk - it puts Outlook into an unsupported mode. Only certain volume licenses include the MSI installation. It was designed to work like the traditional MSI installation. Note: All Office 2013 suites sold "retail" are "click to run". This will install the traditional Office suite, which is recognized by other applications. If you are using Outlook 2010 Home and Business C2R, you should uninstall it then log into the download site and download the MSI. If you don't want to edit the registry yourself, you can download and run this registry file: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\15.0\Outlook HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\16.0\Outlook If you are using Office 64 bit, check this registry key and create it if it does not exist. See 64-bit editions of Office 2010 for Microsoft's recommendations. Also, you cannot mix-and-match Office 'bitness' - you need to use all 64-bit or all 32-bit Office applications. There is no benefit in using Office 64 bit for "normal" users. Using 64-bit Office is not recommended unless you need large (2GB) file support in Excel or Access. Using Outlook 64-bit with 32-bit Applications (In older versions of Office, the option is called Repair.)

Select Quick Repair then click the Repair button.

Find and select your Office or Outlook installation.

Open Control panel, Program and Features.

If the affected program was installed after Office, try repairing the Office installation.

Choose Microsoft Outlook from the list of programs.

Open Control Panel and search for Default Programs.

Verify Outlook is set as the default Email client at the top of the page.

Type Default Apps in the Find a setting field.

To verify Outlook is indeed set as your default email client:įirst, in Outlook, go to File, Options, General. Verify Outlook is set as default mail client Internet Explorer is set to use Windows Live.Installing the application AFTER installing Office.You are using Outlook 64-bit and 32-bit programs can't "see" 64-bit programs.