The final tax amount might be lower than or higher than the estimated amount that is provided to the customer during the checkout. The customer is charged the new total, including the final tax amount. The customer's order status page is also updated to include the final tax amount. Payment is not captured until the final tax amount is calculated.Īfter the process of tax finalization is complete, the final tax amount is displayed on the customer's order confirmation email or text. When the checkout process is complete, Estimated tax is displayed on the customer's order status page until taxes have been calculated and the customer's credit card is authorized for the estimated tax amount.
When a customer hovers their cursor over the icon, a tooltip is displayed indicating that the final tax amount will be available after the order is placed, and that the final tax amount is sent to them by text or email.
When a customer is in the process of checking out, taxes are listed as Estimated tax and feature a ? icon. Changes to the order timeline with estimated taxĬustomer experience with estimated tax during checkout.Payment authorization and capture with estimated tax.Customer experience with estimated tax during checkout.
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